Runtime
Visuals
Cookie Policy
Last Updated: January 2025
This Cookie Policy explains how RuntimeVisuals ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our online educational platform at www.runtimevisuals.com (the "Platform"). It also explains your choices regarding these technologies.
By continuing to use our Platform, you consent to the use of cookies as described in this policy. If you do not agree, please adjust your browser settings or refrain from using our Platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.
Similar technologies include:
- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails to track user behavior.
- Local Storage: Data stored in your browser that persists even after you close your browser.
- Session Storage: Data stored temporarily for the duration of your browser session.
For simplicity, we refer to all these technologies as "cookies" in this policy.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Platform. Without them, certain features cannot function properly.
| Cookie | Purpose | Duration |
|---|---|---|
| Session ID | Maintains your login session and security | Session |
| CSRF Token | Protects against cross-site request forgery attacks | Session |
| Cookie Consent | Remembers your cookie preferences | 1 year |
You cannot opt out of strictly necessary cookies as they are required for basic functionality.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie | Purpose | Duration |
|---|---|---|
| Theme Preference | Remembers light/dark mode selection | 1 year |
| Language | Stores your language preference | 1 year |
| Recently Viewed | Tracks courses you've recently viewed | 30 days |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. This helps us improve our services.
| Cookie | Purpose | Duration |
|---|---|---|
| Analytics ID | Tracks page views, session duration, and feature usage | 2 years |
| Performance Metrics | Measures page load times and error rates | 30 days |
We may use third-party analytics services that set their own cookies. See Section 4 for details.
2.4 Marketing Cookies
We currently do not use advertising or marketing cookies. If this changes in the future, we will update this policy and request your consent where required.
3. How We Use Cookies
We use cookies to:
- Enable Core Functionality: Keep you signed in, maintain your session, and ensure security.
- Remember Your Preferences: Store your theme, language, and display settings.
- Track Learning Progress: Remember where you left off in courses and simulators.
- Improve Our Platform: Analyze usage patterns to identify popular content, optimize performance, and fix issues.
- Provide Support: Help our support team troubleshoot issues you may report.
4. Third-Party Cookies
Some cookies on our Platform are set by third-party services we use:
4.1 Stripe (Payment Processing)
Stripe may set cookies for fraud detection and payment security. These are strictly necessary for processing payments securely.
- Privacy Policy: https://stripe.com/privacy
4.2 Analytics Services
We may use analytics tools to understand how users interact with our Platform. These services collect anonymized data.
- Data collected includes: page views, session duration, device type, geographic region (country level), and feature usage.
- We do not share personally identifiable information with analytics providers.
5. Managing Your Cookie Preferences
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device.
- Delete cookies individually or all at once.
- Block cookies from specific or all websites.
- Set preferences for first-party vs. third-party cookies.
Common browser cookie settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and Site Permissions
5.2 Impact of Disabling Cookies
If you disable or delete cookies:
- You may need to log in each time you visit.
- Your preferences and settings may not be saved.
- Some features may not function properly.
- Your learning progress tracking may be affected.
5.3 Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. Our Platform currently does not respond to DNT signals, as there is no industry standard for compliance.
6. Cookie Retention
Cookies have varying lifespans:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Remain on your device for a set period (as specified in the tables above) or until you delete them.
7. International Users
If you access our Platform from the European Economic Area (EEA), United Kingdom, or other jurisdictions with cookie consent requirements:
- We will display a cookie consent banner on your first visit.
- You can accept or customize your cookie preferences.
- Strictly necessary cookies will be set regardless of your choice, as they are essential for the Platform to function.
8. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes:
- We will update the "Last Updated" date at the top of this policy.
- For significant changes, we will notify you via a prominent notice on our Platform.
Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Email: hello@runtimevisuals.com
By using RuntimeVisuals, you acknowledge that you have read and understood this Cookie Policy.